JPW chose Cloudstreet Portal and quickly deployed a site to its customers with great success.
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"I looked at a lot of portal systems but nothing impressed me like CloudStreet Portal. Because it is a flexible framework, we were able to customize it to meet our exact requirements without programming or custom consulting, it just handled our crazy ideas, right out of the box." - Tom Marks, CEO Jobbers Warehouse |
The Solution
JPW deploys the common documents such as Statements with linked Invoices. They also integrated delivery tracking and used their credit card merchant account within the documents.
Figure: Example integrated document
In the example above, JPW has linked three external resources into their invoice document:
- The product image and detailed specs from their Product Information Management (PIM) system.
- Their credit card / ACH payment system for on-line payment
- The UPS delivery tracking content
These are but three examples that illustrate the convenience provided to the customer but also the ease by which these referenced were integrated into a single customer experience.
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"It's amazing to me that we were able to achieve all of that in a few minutes with no programming. Our customers love it." - Tom Marks, CEO Jobbers Warehouse |
The Result
JPW has always been known for quality products and expert technical advice. Now, with CloudStreet Portal, JPW has shifted to a higher gear by providing tools that customers love and appreciate leaving JPW's staff the time they need to do what they do best; amazing the customer.